Terms of service

Welcome to Lelas Perfumes. By accessing or using our website (lelas.com.tr) or purchasing any of our products, you agree to be bound by the following Terms of Service. Please read them carefully.

1. General Conditions

• Lelas reserves the right to update, modify, or replace any part of these Terms at any time. It is your responsibility to check this page periodically for changes.

• Continued use of the website after changes constitutes acceptance of those changes.

2. Products and Availability

• All products displayed on the website are subject to availability. We reserve the right to discontinue or modify products at any time without notice.

• We strive to ensure that product descriptions, pricing, and images are accurate. However, slight variations may occur.

3. Orders and Payments

• Orders can be placed online through our official website. Payment must be made in full at the time of purchase.

• We accept major credit/debit cards and secure payment methods.

• Once an order is confirmed, you will receive a confirmation email with order details.

4. Shipping and Delivery

• Delivery times may vary based on your location and shipping method selected at checkout.

• Lelas is not responsible for delays caused by third-party couriers or customs processes.

• For international orders, customers are responsible for any applicable customs fees or import duties.

5. Returns and Exchanges

• We accept returns or exchanges within 14 days of purchase for unused and unopened products in original condition.

• Shipping costs for returns are the customer’s responsibility unless the return is due to a defect or error on our part.

• Refunds will be processed using the original method of payment.

6. Intellectual Property

• All content on the website, including logos, images, text, and designs, is the property of Lelas Perfumes and is protected by intellectual property laws.

• You may not use, reproduce, or distribute any content without prior written permission.

7. Limitation of Liability

• Lelas is not liable for any damages arising from the misuse of our products or website.

• Our liability is limited to the value of the product purchased.

8. Privacy

• By using our services, you consent to our Privacy Policy which outlines how we collect, use, and protect your personal data.

9. Governing Law

• These Terms are governed by the laws of the Republic of Turkey. Any disputes will be resolved in the competent courts of Istanbul.